We believe that any problem can be solved

Through a proven, disciplined and consistent approach, the Digerati team greatly improves client specific processes. Our experience based knowledge enables the effective triage of precise client requirements.  We create new, or work from existing practices, through comprehensive analysis of current and trending requirements by defining and optimized utilization of appropriate software, human, and technological resources with sensitivity to financial implications.

The Digerati team not only identifies and designs solutions, but creates them in-house providing strict adherence to platform specifications while consistently delivering quality and innovative solutions.

What makes Digerati unique?

Process-oriented & outcome-driven approach that delivers intuitive systems – Our primary focus is on optimizing our clients’ processes to improve the way they do business – helping them do what they do, better.

True partnership with our clients, taking pride and ownership in their success –  Our in-depth approach puts us in close contact with our clients, while investing in the long term success of our solutions – when our clients succeed, we succeed.

Human element of technology, with people at the center of our solutions – We believe that technology is just a tool and at the end of the day, people need to use those tools effectively to have success. That’s why we keep people and human interaction at the center of every solution we design and build.

We build to change, solutions that are built for change – Improving our clients’ business is our business, that’s why we design and build solutions that deliver change for the better.  And we build with agility from the ground up, enabling our products and solutions to evolve with changing demands of our clients’ market and business – Build to change, built for change.

Our History

The process solution firm Digerati began as a shared vision. For founders Brian Balasia and Joe Klecha, that vision grew from their respective understanding of the principles of aerospace and computer engineering. While students at the University of Michigan, the pair discovered that these principles could be applied outside the academic world to solve critical problems for business.  Founding Digerati in 2001, the pair leveraged engineering, creativity, high standards and thoughtful intelligence to solve complex problems for a wide array of clients. Today the Detroit-based company employs its diverse team of experts to examine operations on a micro/macro level and to create scalable solutions that harness process engineering, custom software development and technology optimization..

Our Leadership

Brian Balasia

Brian Balasia

CEO

Co-Founder. Beyond traditional chief executive responsibilities, Brian leads Digerati’s consulting and system design service lines. Additionally, he is very active in the development of key technologies and algorithms. Brian has focused his career helping businesses and communities achieve better outcomes through the implementation of process improvement methodology. He is considered a leader in the field of systemic problem definition and systems design. Brian was selected as one of Crain’s Detroit Business 20 in their 20’s in 2008 and in 2010 he was named a Marshall Memorial Fellow as one of the emerging leaders in the United States. Brian earned his degree in Aerospace Engineering from the University of Michigan.

David Hunke

David Hunke

CSO

Former CEO and Publisher of USA Today. In Dave’s role at USA Today/Gannett he oversaw the transition of USA Today to a digital model. Dave’s wealth of experience in understanding the online recruiting industry, creating web based advertising sales models, and leading merger and acquisitions from the conglomerate side of the table provides Digerati with practical expertise as it looks to rapidly scale its subsidiaries and position them for possible acquisition.

Joseph Klecha

Joseph Klecha

CTO

Co-Founder. Joe earned his degree in Computer Science and Engineering from the University of Michigan. As CTO, Joe leads Digerati’s Information Technology and Software Development service lines, directing the company’s technology vision and overseeing implementation and delivery of software development and IT services. Joe has over a decade of proven expertise and thought leadership in software development methodology and driving organizational change through the intelligent application of technology. Under Joe’s technical and strategic leadership, Digerati has been honored with numerous awards, including the Midwest Collaboration Award, the Corp! Economic Bright Spot and Digitial/Science/Technology Awards. Joe was also recognized as a Crain’s Detroit Business CIO of The Year in 2013.

Wendy Pittman

Wendy Pittman

VP, of Work Fountain

Former President of the Henry Ford Academy. Throughout her career, Wendy has lead innovations in the education space, including her work leading the launch of the Henry Ford Academy, the first public charter school developed and implemented in concert with a fortune-100 company, a major cultural institution, and the public education system. Wendy’s background in launching and growing respected organizations in the educational space provides Digerati strong leadership at the helm of WorkFountain.

Learn about our work and line of business applications.