Through a proven, disciplined and consistent approach, the Digerati team greatly improves client specific processes. Our experience based knowledge enables the effective triage of precise client requirements.  We create new, or work from existing practices, through comprehensive analysis of current and trending requirements by defining and optimized utilization of appropriate software, human, and technological resources with sensitivity to financial implications.

The Digerati team not only identifies and designs solutions, but creates them in-house providing strict adherence to platform specifications while consistently delivering quality and innovative solutions.

Process-oriented & outcome-driven approach that delivers intuitive systems – Our primary focus is on optimizing our clients’ processes to improve the way they do business – helping them do what they do, better.

True partnership with our clients, taking pride and ownership in their success –  Our in-depth approach puts us in close contact with our clients, while investing in the long term success of our solutions – when our clients succeed, we succeed.

Human element of technology, with people at the center of our solutions – We believe that technology is just a tool and at the end of the day, people need to use those tools effectively to have success. That’s why we keep people and human interaction at the center of every solution we design and build.

We build to change, solutions that are built for change – Improving our clients’ business is our business, that’s why we design and build solutions that deliver change for the better.  And we build with agility from the ground up, enabling our products and solutions to evolve with changing demands of our clients’ market and business – Build to change, built for change.

The process solution firm Digerati began as a shared vision. For founders Brian Balasia and Joe Klecha, that vision grew from their respective understanding of the principles of aerospace and computer engineering. While students at the University of Michigan, the pair discovered that these principles could be applied outside the academic world to solve critical problems for business.  Founding Digerati in 2001, the pair leveraged engineering, creativity, high standards and thoughtful intelligence to solve complex problems for a wide array of clients. Today the Detroit-based company employs its diverse team of experts to examine operations on a micro/macro level and to create scalable solutions that harness process engineering, custom software development and technology optimization.